Benefits
The AeRO IT User Support Project is developing a connected support community that helps eResearch service providers deliver effective national support and discovery of eResearch services.
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eResearch applications, tools and servicesEnhance the discovery of your services, provide better support materials for your end-users and reduce the amount of help requests you receive. |
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Infrastructure ProvidersUse a common framework for all nation-wide infrastructure providers to easily communicate, track and resolve issues. |
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Institutional IT Service DesksProvide easy access to the latest eResearch application, tools and services support material. |
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ResearchersMaking it easier to get support, find support and discover eResearch applications that will enhance their research. |
