Researchers
Researchers over time will notice the standard of user support increase, as well as the support network will become tighter and more integrated.
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Increased level of self-service supportService providers are guided to develop more support so you can help yourself before contacting a Service Desk. |
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Improved coordination of support incidentsThe network of Service Desks means your institutional Service Desk can contact other Service Desks in a more timely manner, to resolve your incident quicker. |
