What happens if my service does not meet all criteria for the AeRO Tick?

The User Support Consultant will work with you to help you reach the criteria.

If you do not reach the criteria for the AeRO Tick you will receiving provisional accreditation and your service can be displayed with accredited services. However your service will not be promoted to Institutional Service Desks.

The AeRO IT User Support Project has discretion to provide accreditation in circumstances where mandatory criteria have not been met.



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